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Initial Enquiry

  • Please email to request nursery information and an application form. If you would like to register your child on the waiting list, please complete and return the form (either via email or dropped into Reception at the Southville Centre) along with the non-refundable administration fee of £25.
  • Please note that joining the waiting list does not guarantee a place. 
  • For more information please visit our Waiting List FAQs.

  • Absolutely! If you need help with filling out application forms or anything else, please give us a call or email us and a member of the Family Services team will be more than happy to provide assistance. We strive to make our service as inclusive and accessible as possible. If English is an additional language for you, we have many bilingual members of staff.


Day to Day

  • Once your booking with us has been confirmed and nearer to your start date, the nursery lead practitioner in your child's room will allocate a key person who will then contact you to arrange settling in sessions 2/3 weeks prior to your child’s start date, free of charge.
  • Parents are able to attend the first meeting, giving you the opportunity to get to know your key person, and your child the opportunity to settle in at their own pace. These settling in sessions are structured dependent on your child’s needs.

  •  For under 2 year olds, the ratio is 1:3. For 2 year olds, the ratio is 1:4. For 3+ year olds, the ratio is 1:8.

  • Our main philosophy is to encourage child-led play. We set out activities based on what the children have been playing with and are most interested in. The practitioners will then further that play and deepen their learning.
  • The children participate in two small group times every day, one in the morning and the afternoon.
  • There is also a larger group activity, circle time, where the children can share stories, sing, or hold discussion.
  • Garden time allows the children to run free and explore the nature, whether that is playing in the mud kitchen or scooting around!

  • Depending on the room, the children across both nurseries have the opportunity to play outside at least twice a day. Some of the rooms also have access to a smaller garden which the children can play in throughout the day.
  • The children go out into the garden in all weathers. We like to say there is no such thing as bad weather, only inappropriate clothing!

  • Meals are provided by Early Years Catering. The children enjoy a lunch, light tea, and snacks throughout the day. In each room, the children will sit at the table to eat their meals as a group, which really encourages a sense of community within the rooms. The practitioners sit at the tables with the children to model good eating and encourage children to be adventurous with food.
  • We use four seasonal menus with a four weekly rotation on lunch and two weekly rotation on tea. So, even if your little one is only with us one day a week, they can still experience a variety of foods with us.
  • Please see our Food Menu for more information.

  • Most of our under 2 years olds have a nap in the afternoon after lunchtime. We lay sleep mats with blankets on the floor, make the rooms cosy and play gentle music to make the room lovely and peaceful for their nap time. We will care for you child in whatever way they need to help get them to sleep so, if they need soothing, rocking back and forth or being pushed around in their buggy we can do this.
  • We go by the individual child schedule for a morning nap, so we’ll create a quiet and calm area for their nap time if they require one.
  • We find as the children turn 3 many of them drop their naps but if your child still needs one, we will make sure they are rested.

  • We ask our parents and carers to provide enough nappies and wipes for their child. If you are using reusable nappies, we are happy to accommodate this and ask that you also bring a wet sack for us to return your used nappies in.
  • We do not provide breakfast so if your child will need something to eat before they come to us in the morning.
  • We also ask parents and carers to provide lots of spare clothes and underwear for their children in case they get messy during their time with us.


Learning, Development and Communication

We follow the Early Years Foundation Stage, which is a national framework developed for children’s early years in care and education. This provides us with a structure as well as specific areas of learning such as numeracy and literacy.

  • Each child is allocated a key person, who will organise activities with their key group which will promote learning whilst they are playing. This gives the practitioner the chance to observe how well your child is doing and how they might be able to assist them further in their development.
  • Your child’s key person will also upload observations to your child’s Famly journal so you can see how well they are doing, and what they get up to whilst they are with us at nursery. You can expect these around once per week.


2-year Old Funding Places & Special Educational Needs

  • As with all the children in our care, we like to work on an individual need basis. We have one Special Educational Needs and Development Coordinator at each of our centres who are there to support our children with additional needs. If your child needs, or you suspect they may need, SEND support please email with details of your child’s specific requirements.