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Administrator (Early Education and Childcare)

BS3 Community Development is a well-established community anchor organisation in south Bristol – our mission is to improve the health, wellbeing & happiness of the people in the BS3 postcode area of south Bristol.

We have an immediate vacancy for a passionate and conscientious person to join our growing team as an Administrator based at The Southville Centre, Beauley Road in Bristol.

Your role as Administrator will be crucial to the smooth running of our Early Education and Childcare (EE&C) services, supporting the Senior Administrator, Head of Early Education and the wider management team.

We pride ourselves on the exceptionally high standard of care as well as having strong relationships with the families we serve.

HOURS: 37.5 hours per week

RATE OF PAY: £18,086.06 per annum (£9.25/hour) plus benefits including subsidised childcare & training and development opportunities

CLOSING DATE: Wednesday the 20th of October

INTERVIEWS: Friday the 22nd of October

START DATE: November 2021

Main purpose of job

To provide customer service to service users within our early education/nursery provision in an approachable and professional manner. Monitor and respond to email, telephone and face-to-face enquiries and proactively communicate with customers regards bookings, waiting lists, and services. The responsibilities of this role also include managing administrative processes including recording and recalling information with an accuracy of detail. The role involves working with the Head of EE&C, EE&C Deputies and Lead Practitioners on a daily basis.

Key Responsibilities

  • Use information databases, spreadsheets and software to manage customer information.
  • Collate information for risk assessments and safeguarding including accidents and incident reporting.
  • Regularly update key departmental materials, including our website, room welcome packs and resources to ensure that they are up to date.
  • Collate and distribute key information to individual BS3 Community EE&C service leads, and immediate partners, including weekly registers & catering numbers.
  • Take responsibility for small administrative projects and processes, as requested by your line manager.
  • Collaborate with team members on newsletters to supporters, create fit-for-purpose templates, evaluate responses and continue to develop and tailor communications to ensure they are fit-for-purpose.
  • Communicate effectively with the BS3 Community Finance Officer, Finance Manager and other relevant colleagues as required, to ensure records are accurate and information is shared.

Essential Skills

  • Excellent written and verbal communication skills.
  • The ability to multitask and organise their own time to meet multiple deadlines independently as well as working with colleagues.
  • Proven IT skills
  • Knowledge of GDPR and experience with data protection.
  • The ability to show initiative and work autonomously

Desirable Skills

  • Experience using First Steps Nursery software
  • Experience with Tapesty software
  • An interest or experience in working in a childcare setting
  • An interest in working for a charity/community organisation

To successfully fulfil our vision we need a truly diverse workforce that reflects the society we serve. We therefore welcome and encourage applications from anyone who meets the job requirements. We are actively seeking people with a wide variety of backgrounds and experiences in terms of ethnicity, culture, and religion, LGBTQ+ candidates, people from any socio-economic background, those who consider themselves to be or have been diagnosed as neurotypical or have psychological or physical conditions or levels of ability that may require adaptations or support.

As this role is working in a “regulated activity” according to the Safeguarding Vulnerable Groups Act 2006, the successful applicant will require an Enhanced Disclosure and Barring Certificate (DBS).

Application deadline: 20/10/2021

Job Types: Full-time, Permanent

Salary: £18,086.00 per year


  • Employee discount


  • Monday to Friday